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JAMF ADMINISTRATOR GUIDE INSTALL
JAMF ADMINISTRATOR GUIDE UPDATE
JAMF ADMINISTRATOR GUIDE PRO

To request software be added to the Self-Service Hub, fill out the “Provide Feedback” form in the Support Hub.

JAMF ADMINISTRATOR GUIDE INSTALL

It is strongly recommended that you always install applications from the Self-Service Hub to make sure your apps stay up-to-date and compliant. Apps from the Apple App Store are unmanaged and cannot be patched by the university. The software and applications in the Self-Service Hub are actively managed by Technology Services and will be automatically updated. What is the difference between the Self-Service Hub and the Apple App Store?

JAMF ADMINISTRATOR GUIDE UPDATE

If you are not using an application, it will update silently in the background. If an application is open when an update is detected, you will see a prompt asking you to close the application for the update to apply. Software and applications installed via the Self-Service Hub check for updates daily for commonly used applications or monthly for less commonly updated applications. How do software or application updates work? There are over 100 applications available in the Self-Service Hub with more applications added regularly. Software commonly used across campus will be available through the Self-Service Hub, along with specific software provided by your unit’s IT support team. What software is available through the Self-Service Hub? If the software you need is not available in the Self-Service Hub, you can elevate your privileges to a system administrator with the Privileges application or the “Request Admin” button in the Support Hub. How do I install software on my computer?Ĭheck the Applications section of the Self-Service Hub for a list of software that can be quickly installed.

You can also use the Support Hub to chat with Help Desk Central or submit a support ticket to the HDC or your local IT support team. How do I get help with computer issues on my enrolled device?Ĭheck the Help section of the Self-Service Hub for how-to documentation. Learn more about managing your device updates.

Managed Updates – Update device or applications immediately or defer it until a more convenient time.

Privileges App – Quickly elevate an account to administrator access.

Support Hub –Submit a support ticket, chat with Help Desk Central or provide feedback.

Self-Service Hub – Easily install software, access help documentation and check for updates.

Unified Apple Device Management includes self-service tools that empower campus members to manage their Apple device easily and conveniently.

Flexible: Customers choose when to install new software or run maintenance on their device through self-service tools.

Efficient: Devices are updated and patched with little to no customer disruption.

Reliable: Software deployment and updating processes run continuously in the background.Secure: If a device is lost or stolen, it can be wiped remotely.

JAMF ADMINISTRATOR GUIDE PRO

Unified Apple Device Management at Texas A&M uses the Jamf Pro MDM platform to manage and secure Apple devices. Data Classification + Research Resources.Assistant Chief Information Officer of Operations.Assistant Vice President for IT Academic Operations.Assistant Vice President of Strategic Partnerships & Alliances.Assistant Vice President of Research IT.Assistant Vice President of Product Management.Associate Vice President for Enterprise IT Operations.